Support

Need help with Nudge? We're here.

Common Questions

See our FAQ on the homepage for answers about device compatibility, Sonos speaker support, pricing, and how Nudge connects to your system.

Troubleshooting

Nudge can't find my speakers

Make sure your iPhone and Apple Watch are connected to the same Wi-Fi network as your Sonos speakers. Nudge uses your iPhone in the background to discover speakers — ensure the Nudge companion app is installed on your iPhone and not force-quit.

Volume or playback controls aren't responding

Try force-quitting Nudge on your Apple Watch (press the side button, then swipe left on Nudge to close it) and relaunch. If the issue persists, check that your Sonos speakers are responsive in the official Sonos app.

The app is slow or unresponsive

Ensure your Apple Watch is running watchOS 11 or later. Nudge is optimized for Series 6 and newer hardware.

Contact Us

Still stuck? Email us directly and we'll help.

Email: support@bolton.llc

Please include:

  • Your Apple Watch model and watchOS version
  • Your Sonos speaker model(s)
  • A brief description of the issue